Shipping policy

Here's how your treasures travel — from our studio or print partner to your doorstep, always with love. 💌 

🌸 Some of our items ship separately!
Studio Shelf items ship directly from our studio, while Shop goodies (like printed apparel and accessories) are sent by our trusted partner to keep things fast and affordable.

Shipping options

• Economy shipping : domestic delivery takes 4-8 business days. Not available for international destinations. 
• Standard shipping: in most cases domestic delivery takes 2-5 business days and 10-30 days for international
• Priority shipping: domestic delivery takes 2-3 business days depending on item availability and 3-5 business days depending on availability
• Express shipping: domestic delivery takes 2-3 business days. Not available for international destinations.

PO box delivery

• Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
• PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
• PO box addresses are not supported by Express delivery. for both orders imported from sales channels and manual orders. If a customer submits an order with Express Delivery and enters a PO box address, it will be imported as a standard order.
• The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
  • First name: John (matching the name on the box)
  • Last name: Smith (matching the name on the box)
  • Address 1: PO Box 1776
  • Zip code: 28034
  • City: Dallas
  • Country: United States

International delivery

• A recipient’s phone number is required to ensure smooth delivery.

Shipping to or within Germany

There are specific shipping requirements for orders delivered to home addresses in Germany as well as those sent to parcel lockers (Packstations) or collection points (Paketfiliale or Paketshop). It’s crucial for you or your customers to adhere to the guidelines below to ensure a successful delivery.

Requirements for home delivery  

For a successful home delivery, the following should be provided:

1. Recipient’s full name (first and last name, matching the name on the apartment building)
2. Street address and house number
3. Apartment number (if applicable)
4. Floor number (optional)
5. Zip code
6. Country

For deliveries to a business address, the business name must be clearly indicated on the doorbell to ensure successful delivery. PO box addresses can’t be used for orders to or within Germany.